You meet with a new client, and he asks you to show him how you track your client work online. He works in web development, and he’s curious about how such an application works.
So why not? Knowing you can protect your clients’ identities… it’s a bonding opportunity!
Of course, the application, since it’s located in the cloud* comes right up on your tablet. But – frustratingly! – you don’t remember your password and you can’t log in. You try a few times. You get locked out. You have to apologize. You’re a little embarrassed.
(And he wonders silently what would happen if you couldn’t log in during an appointment when you needed access? Is he making the right choice?)
Ouch. Not a good situation.