Thinking Beyond Can Enhance Your Reputation and Make You a Hero

patient worried in the hospital

As independent advocates, we help clients who have encountered challenges with something related to their healthcare. That’s what we do. That’s our job. But sometimes it’s those things we aren’t expected to do that can make us THE go-to person when someone needs healthcare assistance. Those extra touches that interface with our work, but aren’t the first things that come to mind when someone thinks of health or patient advocacy or care management. For example….

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