Oops!
Nobody is perfect and you will make mistakes. We all do! You might forget to return a phone call, or you may invoice a client for too much or too little. You might run late, or even fail to appear at an appointment, or you might make a math mistake on a medical bill review … or thousands of other errors, large and small. There are three “must dos” when you learn you’ve messed up in some way, as follows: