Posts Tagged 'voice mail'

Come Again? Garbled Words Drive Prospective Clients Away

In any given week, I probably retrieve 15 or 20 business-related voice mails.

  • For at least half of them, I cannot understand the person’s name. Period.
  • Almost half leave their phone number so quickly that I have to go back through the voice mail several times to get the whole thing. 
  • There are always a few that I can never return because I cannot understand the phone number left for me no matter how many times I listen.
  • And then there are the ones that leave no phone number at all, but expect me to call them back anyway.

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