ethics, insurance, and legal

Launching Your Practice with Your MVP (Probably NOT What You Think!)

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MVP Minimum Viable Product

Anyone who helps a patient get what they need from the healthcare system is an MVP (Most Valuable Person!), especially in the eyes of patients and their loved ones. That’s probably the MVP you thought would be the subject of this post. Nope! Instead, in this post I’m going to feature a business concept called MVP, used by start-up businesses that are trying to determine when it’s time for them to launch. MVP as a Start-Up Business Concept As they […]

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Consider This: Giving Advice, Making Decisions, and Nuance

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image - giving advice

An email from Helen, a soon-to-be independent advocate, posed this question to me: When I read the codes of ethics and best practices for advocates, I am clear that we can’t make decisions for clients. But how can I give them advice without sounding like I’m making a decision for them? Example: they asked me to find a neuro-oncologist for them. So I did. But now it seems like I was deciding which doctor they should see – making that

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HIPAA or PIPEDA at Your Fingertips

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potholes

For all its good intentions, HIPAA (known as PIPEDA in Canada) is a pain in the backside. Yes, granted, what it’s intended to do is keep personal health/ medical information safe and away from the eyeballs and datasets it shouldn’t be seen in – a good thing. But of course, as we all know, the road to heaven is paved with all those good intentions… and here we are 25 and 20 years after their implementation, and that heaven-bound road

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Pandemic! Improve Your Service to Clients and Grow Your Practice

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Pandemic! online course image

We hope you took our last to tip heart, Home Schooling for Advocates and Care Managers, and have sprung into action. Since then, we have launched our newest course here at PracticeUP! Online: Pandemic! Take Care of Clients, Preserve and Grow Your Practice… It’s free! Further, you can earn CEs for taking it, too… So why wouldn’t you want to take this course? Here are a few details:

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End-of-Year Clean Up, and a Tiny Detail That Speaks Volumes

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image - files

As business owners, there are several tasks that need to be handled as the new year rolls around. If you are a new business owner, you may – or may not – have a list of To Dos like I do. Here are some examples, including one seemingly tiny detail that so often gets overlooked, but can be totally off-putting to anyone who sees it. On January 1, repeating each year on my calendar, my list of tasks includes things

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