Have you ever noticed the initials after someone’s name? Jane Smith, PhD John Smith, BSRN, CCM Jeremiah Smith, BCPA Jenny Smith, MD, FACS … or hundreds of others! What do those initials tell you? They actually tell you much more than you might think.
How Alphabet Soup Can Spell Success Read More »
As business owners, there are several tasks that need to be handled as the new year rolls around. If you are a new business owner, you may – or may not – have a list of To Dos like I do. Here are some examples, including one seemingly tiny detail that so often gets overlooked, but can be totally off-putting to anyone who sees it. On January 1, repeating each year on my calendar, my list of tasks includes things
End-of-Year Clean Up, and a Tiny Detail That Speaks Volumes Read More »
I’m sure it seems as impossible to you as it does to me that we are almost into 2020. It’s seems like “Y2K” was just a blink of an eye ago – and here we are two decades later. Many of us are thinking about how we’ll live our lives differently in 2020 than we have in years prior. So I thought I’d share with you some of the best advice I have received in years – something I’ve worked
K.I.S.S. in the New Year Read More »
Years ago I was invited to present a talk on Patient-Doctor Communications to a group of specialists. I was just one speaker during a many-day conference for thousands of doctors who had come in from all over the world. Imagine my surprise when I was assigned to a large room, set up for 300 or more attendees. And imagine my even bigger surprise when it was standing room only! What on earth? Me? Why would so many people care what
Who Are You and Why Are You Here? Read More »
This week’s TIP is a reminder to us all – including myself! – because it’s too easy to violate this one word action step. I cite it today because I was actually guilty of failing to do this myself – and then had to apologize, and fix the problem, a problem which, had I paid attention, would not have happened. I wasted her time, my time, and it took far more effort to fix the problem than it would have
A One Word Action Step For Us All Read More »
