As someone who was raised on the importance of spelling, the fact that correct spelling seems to have gone the way of the dinosaurs is a frustration!
- We work in a world of medical words which can challenge the ability to spell.
- Everyone is in a hurry, so rarely do people spell check their own writing. (And yes, I’m as guilty of that as anyone.)
- Device text – meaning tiny keyboards and/or autocorrect – makes some communications impossible to decipher because spelling is either incorrect, or corrected to the wrong word.*
- Acronyms are a problem, too – further exacerbated by autocorrect of acronyms.
What a mess. However!
While the writer and speller in me is appalled, the web developer in me says “Hey! Let’s use this information to our benefit!”
So today’s tip will show you how to do that.
This week’s TIP is a reminder to us all – including myself! – because it’s too easy to violate this one word action step.
I cite it today because I was actually guilty of failing to do this myself – and then had to apologize, and fix the problem, a problem which, had I paid attention, would not have happened. I wasted her time, my time, and it took far more effort to fix the problem than it would have taken had I not made the error.
Fortunately the person I had not properly helped was understanding – much appreciated of course. But believe me, I’ll be far more careful in the future!
And hopefully, after reading this post, you will, too.
That one word action step is….
Does your practice focus on working with an older folks? Patients, caregivers, adult children… If your work or marketing targets people over the age of 50 or 55, then this tip is for you.
Because… you may be sending them away without even realizing how or why – or importantly – what you can do instead.
Sometimes it’s really tough to be able to estimate exactly how long work with a client will take.
Especially in the early years of your practice, and in particular when a client contacts you asking you to do something you know is within your competency, but you’ve never done for a (paid) client before, it’s almost impossible to assign an accurate amount of time to the project in front of you. Without the accurate amount of time, you will probably quote a way-too-low price for the work.
I call it “scope creep” – and thus (just in time for Halloween!) here is your tip to make sure you get paid, even when the scope of your work “creeps” past your estimate.
When I have a good meal at a restaurant, I leave a good tip. I remember back to my college days when I waited tables between classes and studying… I know how much a good tip meant to me then. You may have had the same experience!
When we work with clients to provide life, health, and money-saving service, they don’t leave us a tip, of course. We bill them, and they pay us. But for most, their gratitude goes so far beyond what paying the bill can ever relay. That gratitude is sometimes shared in a phone conversation, or by a personal note, or even when they pass on our business cards to friends and family.
Further, most would do anything they could to thank you in a much grander way than just a quick thank you.
So let’s tap into that wish.