A few months ago we looked at the FIRST question to ask a prospective client. That first question is actually a self-defense move; making sure you aren’t getting yourself into a problem with someone who has been advocate-hopping and avoiding payment.
The second question to ask them is their first name. Yes. Just their first name at first, so they won’t think you are trying to delve into their personal business, or their situation too far, before they are ready. Should the call progress and you know they’ll be comfortable sharing their last name, too, then it will be time to ask more.
And then – Question #3 – this is a question to help you too! Asking this question, and getting an accurate-as-possible answer can help you save time, money, and frustration.
What’s that question?