client service / dealing with clients

As someone who was raised on the importance of spelling, the fact that correct spelling seems to have gone the way of the dinosaurs is a frustration! Further: We work in a world of medical words which can challenge the ability to spell. Everyone is in a hurry, so rarely do people spell check their own writing. (And yes, I’m as guilty of that as anyone.) Device text – meaning tiny keyboards and/or autocorrect – makes some communications impossible to […]